Legal

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Legal Information

Returns & Refunds Policy

We want you to love what you ordered! If things didn’t work out quite as expected, we offer free returns within 30 days of your delivery date.

Return Requirements

To qualify for a full refund, items must be:

  • Unworn and unwashed: In their original, “like-new” condition.
  • Original Packaging: Returned with all tags attached and original packaging intact.
  • Within the Window: Initiated and shipped back within 30 days of receipt.

How to Start Your Return

  1. Email us at info@aflyt.co.uk with your order number and the reason for your return.
  2. Once your request is approved, we will provide you with the return shipping address and further instructions.
  3. Securely package your item and drop it off at your preferred carrier location.

Refunds

Once we receive and inspect your items, we will process your refund to your original payment method. Please allow 5–7 business days for the credit to appear on your statement.

Privacy Policy (UK GDPR Compliant)

This Privacy Policy describes how Aflyt (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from http://aflyt.co.uk/.

1. Contact

If you have questions or require more information about our privacy practices, please contact us at info@aflyt.co.uk.

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. [Inference] This data is required to fulfill our contract with you.
  • Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use service providers to power our online store.
  • We share information with delivery services to ship your orders.
  • We may share your Personal Information to comply with applicable laws and regulations.

4. Legal Basis

Pursuant to the UK General Data Protection Regulation (UK GDPR), we process your personal information under the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

5. Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. [Inference] Financial records are typically retained for 6 years to comply with UK tax obligations.

6. Your Rights

As a resident of the UK, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at the email address provided above.

7. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

Sources:

  • Information Commissioner’s Office (ICO) – Guide to the General Data Protection Regulation (GDPR)
  • UK Consumer Rights Act 2015